PURPOSE OF CLASSIFICATION
The purpose of this classification is to manage day-to-day operations of the City’s Cultural Arts Center under the supervision of the Historic & Cultural Affairs Manager and as envisioned in the Cultural Arts Center Strategic Plan. Responsibilities include maintaining the highest quality facility that meets and exceeds the needs of patrons, performers and artists; broadly marketing the facility to the public and renters; presenting diverse arts and educational programming that excites, inspires and unites the community; providing the leadership and expertise required to operate the facility at its highest capacity; and generally establishing the center as the hub of the arts in Roswell.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Supervises activities of assigned employees, volunteers, students, or other workers: supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; conducts interviews and selects new workers; conducts or coordinates staff training activities.
Coordinates daily work activities: organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; confers with assigned staff, assists with complex/problem situations, and provides technical expertise.
Ensures compliance with all applicable laws, rules, regulations, standards, policies and procedures: initiates any actions necessary to correct deviations or violations.
Consults with division manager, or other officials to review operations/activities, review/resolve problems, receive advice/direction, and provide recommendation.
Oversees all contracts for use of Cultural Arts Center for meetings, performances, and events by renters and Resident Companies; schedules use of all spaces in the facility; prepares contracts, invoices, and correspondence relating to facility rentals; supervises preparation of facility for each event in accordance with renters’ contractual requirements.
Manages relationships with all resident companies including negotiating contract renewals and other issues which may arise.
Provides customer service functions to the public and potential users/renters: provides information and assistance related to facility services, events, fees, procedures, forms, or other issues; responds to questions/complaints, researches problems, and initiates problem resolution; updates the news media with current event information.
Oversees and schedules facility maintenance and repairs: performs daily inspections to ensure cleanliness and to identify any problems; inspects facility to ensure compliance with fire code regulations; coordinates maintenance and repair of building, systems, light/sound equipment, and related equipment.
Coordinates arrangements for presentation of multi-week puppet shows, annual concert series, festivals, or other performances and events: manages the selection of shows and performers for approval by H&CA Manager; initiates contracts and obtains contract approvals; solicits sponsor funding/donations; coordinates design of all marketing materials; advertises events; submit draft press releases to Community Relations for distribution to newspapers, magazines, and other media; coordinates volunteers as needed to assist with programs; coordinates arrangements for technical needs of performers.
Supervises part-time House Management staff for events at Cultural Arts Center: who enforce House rules and regulations and respond to emergency situations during events.
Is knowledgeable about all production technical equipment, i.e. sound/light boards and other audio/visual equipment during events. Is knowledgeable about Box Office operations and capable of overseeing the management of the Box Office as required. Is knowledgeable about Concessions operations and is capable of overseeing the management of the concession stand as required. Is knowledgeable about all back of house facilities and operations and is capable of overseeing them as required.
Contracts with and manages relationships with vendors and suppliers including production companies.
Manages financial operations of Center: submits draft annual budget and monitors expenditures to ensure compliance with approved budget; prepares bid documents for capital expenditures; prepares revenue reports reflecting monthly revenue and submits to management; oversees other revenue collections for ticket sales, concessions, facility rental fees, or other revenues; prepares and makes bank deposits.
Is knowledgeable about fundraising and initiates fundraising efforts to obtain corporate sponsorships and other donations for performances, events and programs at the Center.
Is knowledgeable about major capital project fundraising and construction. Is capable of assisting with major capital fundraising campaigns as required for major enhancements to the existing facility and/or new facilities.
Creates and implements facility marketing plans and long-term strategic plans. Prepares annual work plans; assists in evaluating effectiveness of programs, operations, procedures, and resource management; recommends and/or implements improvements in programs and operational procedures as needed.
Performs various administrative tasks: compiles statistical data pertaining to Center operations, analyzes data, and identifies trends; performs annual fee comparison studies of other performing art centers of similar size; prepares event newsletters and promotional materials; reviews and approves time sheets.
Prepares or completes various forms, reports, correspondence, performance appraisals, payroll documents, purchase requisitions, invoices, revenue reports, budget documents, graphs, charts, statistical reports, annual work plans, contracts, facility rental/usage records, newspaper articles, press releases, newsletters, or other documents.
Receives various forms, reports, correspondence, time sheets, attendance records, job applications, budget reports, invoices, checks/payments, calendars, contract documents, newspaper copy, press releases, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a personal computer, general office equipment, audio/visual equipment, cleaning equipment/tools, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, desktop publishing, calendar, e mail, internet, scheduling, facilities management, Box Office or other computer programs.
Monitors inventory of equipment, forms, and supplies: ensures availability of adequate materials and equipment to conduct work activities; initiates orders for new/replacement materials.
Communicates with supervisor, employees, volunteers, students, other departments, City officials, Board/committee members, patrons, audiences, community organizations, the public, artists/performers, consultants, vendors, service providers, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
Attends meetings, serves on committees, and makes presentations as needed.
Maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends conferences, workshops, and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Performs general/clerical tasks, which may include answering telephone calls, scheduling meetings, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.
Performs general cleaning/maintenance tasks associated with upkeep of Center facilities.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
Bachelor’s degree in Arts Management, Theater Management, Music/Performance Management, or closely related field; supplemented by three (3) years previous experience and/or training that includes performing arts management, event planning/coordination, event marketing/promotion, public relations, facility management, supervision, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
PERFORMANCE APTITUDES
Specific Knowledge, Skills, or Abilities: Requires thorough knowledge of the principles, procedures and practices of performing arts facilities management, requires thorough knowledge of the operations and maintenance of the Cultural Arts Center and its equipment; requires thorough knowledge of the local/state performing arts and visual arts community; requires thorough knowledge of presenting performing arts programming and visual arts exhibits; requires knowledge of supervision and budgeting principles, procedures and practices; requires knowledge of fundraising to include corporate sponsorships and donations as well as major capital campaign initiatives; requires knowledge of major capital improvement projects management; must be able to develop and implement multiple programs; must be able to effectively lead, motivate, and evaluate assigned staff; must be available to work varying hours, which including evenings and weekends.
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in a supervisory capacity and in coordinating activities of a project, program, or designated area of responsibility. Requires the ability to positively interact with the public on a daily basis, renting organizations, local cultural organizations, vendors, the Cultural Arts Board and the performing arts community at large.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, depth, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
The purpose of this classification is to manage day-to-day operations of the City’s Cultural Arts Center under the supervision of the Historic & Cultural Affairs Manager and as envisioned in the Cultural Arts Center Strategic Plan. Responsibilities include maintaining the highest quality facility that meets and exceeds the needs of patrons, performers and artists; broadly marketing the facility to the public and renters; presenting diverse arts and educational programming that excites, inspires and unites the community; providing the leadership and expertise required to operate the facility at its highest capacity; and generally establishing the center as the hub of the arts in Roswell.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Supervises activities of assigned employees, volunteers, students, or other workers: supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; conducts interviews and selects new workers; conducts or coordinates staff training activities.
Coordinates daily work activities: organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; confers with assigned staff, assists with complex/problem situations, and provides technical expertise.
Ensures compliance with all applicable laws, rules, regulations, standards, policies and procedures: initiates any actions necessary to correct deviations or violations.
Consults with division manager, or other officials to review operations/activities, review/resolve problems, receive advice/direction, and provide recommendation.
Oversees all contracts for use of Cultural Arts Center for meetings, performances, and events by renters and Resident Companies; schedules use of all spaces in the facility; prepares contracts, invoices, and correspondence relating to facility rentals; supervises preparation of facility for each event in accordance with renters’ contractual requirements.
Manages relationships with all resident companies including negotiating contract renewals and other issues which may arise.
Provides customer service functions to the public and potential users/renters: provides information and assistance related to facility services, events, fees, procedures, forms, or other issues; responds to questions/complaints, researches problems, and initiates problem resolution; updates the news media with current event information.
Oversees and schedules facility maintenance and repairs: performs daily inspections to ensure cleanliness and to identify any problems; inspects facility to ensure compliance with fire code regulations; coordinates maintenance and repair of building, systems, light/sound equipment, and related equipment.
Coordinates arrangements for presentation of multi-week puppet shows, annual concert series, festivals, or other performances and events: manages the selection of shows and performers for approval by H&CA Manager; initiates contracts and obtains contract approvals; solicits sponsor funding/donations; coordinates design of all marketing materials; advertises events; submit draft press releases to Community Relations for distribution to newspapers, magazines, and other media; coordinates volunteers as needed to assist with programs; coordinates arrangements for technical needs of performers.
Supervises part-time House Management staff for events at Cultural Arts Center: who enforce House rules and regulations and respond to emergency situations during events.
Is knowledgeable about all production technical equipment, i.e. sound/light boards and other audio/visual equipment during events. Is knowledgeable about Box Office operations and capable of overseeing the management of the Box Office as required. Is knowledgeable about Concessions operations and is capable of overseeing the management of the concession stand as required. Is knowledgeable about all back of house facilities and operations and is capable of overseeing them as required.
Contracts with and manages relationships with vendors and suppliers including production companies.
Manages financial operations of Center: submits draft annual budget and monitors expenditures to ensure compliance with approved budget; prepares bid documents for capital expenditures; prepares revenue reports reflecting monthly revenue and submits to management; oversees other revenue collections for ticket sales, concessions, facility rental fees, or other revenues; prepares and makes bank deposits.
Is knowledgeable about fundraising and initiates fundraising efforts to obtain corporate sponsorships and other donations for performances, events and programs at the Center.
Is knowledgeable about major capital project fundraising and construction. Is capable of assisting with major capital fundraising campaigns as required for major enhancements to the existing facility and/or new facilities.
Creates and implements facility marketing plans and long-term strategic plans. Prepares annual work plans; assists in evaluating effectiveness of programs, operations, procedures, and resource management; recommends and/or implements improvements in programs and operational procedures as needed.
Performs various administrative tasks: compiles statistical data pertaining to Center operations, analyzes data, and identifies trends; performs annual fee comparison studies of other performing art centers of similar size; prepares event newsletters and promotional materials; reviews and approves time sheets.
Prepares or completes various forms, reports, correspondence, performance appraisals, payroll documents, purchase requisitions, invoices, revenue reports, budget documents, graphs, charts, statistical reports, annual work plans, contracts, facility rental/usage records, newspaper articles, press releases, newsletters, or other documents.
Receives various forms, reports, correspondence, time sheets, attendance records, job applications, budget reports, invoices, checks/payments, calendars, contract documents, newspaper copy, press releases, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a personal computer, general office equipment, audio/visual equipment, cleaning equipment/tools, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, desktop publishing, calendar, e mail, internet, scheduling, facilities management, Box Office or other computer programs.
Monitors inventory of equipment, forms, and supplies: ensures availability of adequate materials and equipment to conduct work activities; initiates orders for new/replacement materials.
Communicates with supervisor, employees, volunteers, students, other departments, City officials, Board/committee members, patrons, audiences, community organizations, the public, artists/performers, consultants, vendors, service providers, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
Attends meetings, serves on committees, and makes presentations as needed.
Maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends conferences, workshops, and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Performs general/clerical tasks, which may include answering telephone calls, scheduling meetings, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.
Performs general cleaning/maintenance tasks associated with upkeep of Center facilities.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
Bachelor’s degree in Arts Management, Theater Management, Music/Performance Management, or closely related field; supplemented by three (3) years previous experience and/or training that includes performing arts management, event planning/coordination, event marketing/promotion, public relations, facility management, supervision, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
PERFORMANCE APTITUDES
Specific Knowledge, Skills, or Abilities: Requires thorough knowledge of the principles, procedures and practices of performing arts facilities management, requires thorough knowledge of the operations and maintenance of the Cultural Arts Center and its equipment; requires thorough knowledge of the local/state performing arts and visual arts community; requires thorough knowledge of presenting performing arts programming and visual arts exhibits; requires knowledge of supervision and budgeting principles, procedures and practices; requires knowledge of fundraising to include corporate sponsorships and donations as well as major capital campaign initiatives; requires knowledge of major capital improvement projects management; must be able to develop and implement multiple programs; must be able to effectively lead, motivate, and evaluate assigned staff; must be available to work varying hours, which including evenings and weekends.
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in a supervisory capacity and in coordinating activities of a project, program, or designated area of responsibility. Requires the ability to positively interact with the public on a daily basis, renting organizations, local cultural organizations, vendors, the Cultural Arts Board and the performing arts community at large.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation.
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, depth, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.