Oversee and coordinate the City’s workers’ compensation program in addition to the Health & Wellness Program(s).
FULL PURPOSE OF CLASSIFICATION
The purpose of this classification is to oversee and coordinate the City’s workers’ compensation program, wellness programs and to assist in other necessary Human Resource functions.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Interprets, explains, and applies all applicable federal, state, and local policies, procedures, laws, rules, regulations, and standards: initiates any actions necessary to correct deviations or violations.
Maintains effective communication with injured employees, attorneys, third party administrators, medical professionals, medical review officers, managers and supervisors and serves as the first point of contact in regard to workers’ compensation claims.
Coordinates workers’ compensation program by obtaining on the job injury/accident reports, filing applicable paperwork and ensuring that managers and employees have proper information; monitors the injury and claim should the employee require medical attention and lost time; acts as a liaison between the employee and outside parties; may attend meetings or hearings on the City’s behalf. Maintains files and completes reports as required.
Produces written documents, such as letters, memos, and reports, in order to obtain information regarding injured workers and respond to questions, etc.
Coordinates light duty employment programs with departments, health care providers, third party administrators and others.
Assists with the design and implementation of City’s safety programs including safety training/education; conducts safety meetings with all levels of the organization.
Conducts and assists in the development of presentations to inform, update, and train employees and regarding various workers’ compensations laws and claims handling procedures.
Analyzes loss data to identify trends and measures the effectiveness of safety specific programs.
Develops, coordinates and implements the health and wellness program for the City.
Receives various forms, reports, correspondence, invoices, statements, status reports, census data, enrollment/change forms, enrollment materials, summary plan descriptions, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a personal computer, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, e mail, Internet, or other computer programs.
Maintains file system of various files/records for the department; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents.
Communicates with director, other departments, department managers/supervisors, City officials, employees, retirees, family members, attorneys, insurance representatives, third party administrators, medical providers, state agencies, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Attends meetings, serves on committees, and makes presentations as needed.
Maintains confidentiality of departmental issues and documentation.
Maintains a comprehensive, current knowledge of applicable laws/regulations: maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Performs general/clerical tasks, which may include answering telephone calls, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
Associates degree in Human Resources or a related field and/or minimum of five years related professional experience. Bachelor’s degree preferred. Possession of a Certified Workers' Compensation Professional certification is required within one year of employment. Possession of a valid Class C Georgia’s driver’s license.
PERFORMANCE APTITUDES
Specific Knowledge, Skills, or Abilities: Knowledge of the Georgia’s Workers’ Compensation laws, statues, liabilities, and procedures; industrial safety concepts; claims management practices; medical, insurance, and legal terminology related to the cause and treatment of occupational injuries and diseases; operating a calculator, and a PC; counseling employees; resolving complaints and disputes; and driving a non-commercial vehicle. Ability to communicate effectively both verbally and in writing; ability to work independently.
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
FULL PURPOSE OF CLASSIFICATION
The purpose of this classification is to oversee and coordinate the City’s workers’ compensation program, wellness programs and to assist in other necessary Human Resource functions.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Interprets, explains, and applies all applicable federal, state, and local policies, procedures, laws, rules, regulations, and standards: initiates any actions necessary to correct deviations or violations.
Maintains effective communication with injured employees, attorneys, third party administrators, medical professionals, medical review officers, managers and supervisors and serves as the first point of contact in regard to workers’ compensation claims.
Coordinates workers’ compensation program by obtaining on the job injury/accident reports, filing applicable paperwork and ensuring that managers and employees have proper information; monitors the injury and claim should the employee require medical attention and lost time; acts as a liaison between the employee and outside parties; may attend meetings or hearings on the City’s behalf. Maintains files and completes reports as required.
Produces written documents, such as letters, memos, and reports, in order to obtain information regarding injured workers and respond to questions, etc.
Coordinates light duty employment programs with departments, health care providers, third party administrators and others.
Assists with the design and implementation of City’s safety programs including safety training/education; conducts safety meetings with all levels of the organization.
Conducts and assists in the development of presentations to inform, update, and train employees and regarding various workers’ compensations laws and claims handling procedures.
Analyzes loss data to identify trends and measures the effectiveness of safety specific programs.
Develops, coordinates and implements the health and wellness program for the City.
Receives various forms, reports, correspondence, invoices, statements, status reports, census data, enrollment/change forms, enrollment materials, summary plan descriptions, policies, procedures, manuals, directories, reference materials, or other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a personal computer, general office equipment, or other equipment as necessary to complete essential functions, to include the use of word processing, spreadsheet, database, e mail, Internet, or other computer programs.
Maintains file system of various files/records for the department; prepares files, organizes documentation, and files documents in designated order; retrieves/replaces files; shreds/destroys confidential or obsolete documents.
Communicates with director, other departments, department managers/supervisors, City officials, employees, retirees, family members, attorneys, insurance representatives, third party administrators, medical providers, state agencies, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Attends meetings, serves on committees, and makes presentations as needed.
Maintains confidentiality of departmental issues and documentation.
Maintains a comprehensive, current knowledge of applicable laws/regulations: maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Performs general/clerical tasks, which may include answering telephone calls, typing documents, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
Associates degree in Human Resources or a related field and/or minimum of five years related professional experience. Bachelor’s degree preferred. Possession of a Certified Workers' Compensation Professional certification is required within one year of employment. Possession of a valid Class C Georgia’s driver’s license.
PERFORMANCE APTITUDES
Specific Knowledge, Skills, or Abilities: Knowledge of the Georgia’s Workers’ Compensation laws, statues, liabilities, and procedures; industrial safety concepts; claims management practices; medical, insurance, and legal terminology related to the cause and treatment of occupational injuries and diseases; operating a calculator, and a PC; counseling employees; resolving complaints and disputes; and driving a non-commercial vehicle. Ability to communicate effectively both verbally and in writing; ability to work independently.
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Sensory Requirements: Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.